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Privacy Policy

Last updated: {{LAST_UPDATED}}

1. Introduction

{{APP_NAME_FORMAL}} ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we handle data in our mobile app and website.

Important: {{APP_NAME_FORMAL}} is a standalone media player application only. We are NOT an IPTV service provider and we do NOT provide, host, distribute, promote, endorse, or condone any content. We do not collect, store, or have access to any playlists, credentials, or content you provide or access. All such data remains local on your device.

Parents or legal guardians should review this policy with children under 13.

2. Information We Collect

2.1 Local Device Storage (NOT accessible by us)

The following data is stored exclusively on your device. We have zero access to, and zero knowledge of, this data:

• User-provided playlist files (M3U URLs or Xtream Codes credentials)
• Favourites and viewing preferences
• Local settings and app configuration
• Viewing history (if enabled by the user)

2.2 Minimal Processed Information

• Subscription status (via {{SUBSCRIPTION_PROVIDER}}) — for app feature access only, NOT for content
• Basic device info required for app functionality
• Anonymous, aggregated analytics (via {{ANALYTICS_PROVIDER}}) — no personally identifiable information

We never collect, transmit, or have access to any streaming data, content data, playlist URLs, login credentials, or viewing history. We have no knowledge of what content you access.

3. Data Storage and Privacy

• All playlists, credentials, and user content stay exclusively on your device.
• We do not host, cache, store, relay, or stream any media content.
• We have no servers that store or process your playlists, credentials, or content.
• You are responsible for backups of your device data.
• We cannot recover lost playlists or credentials.
• Your provider credentials are never sent to, or accessible by, our servers.

4. Data Security

• Local encryption and secure on-device storage
• Secure API-key management for app functionality
• Regular security updates
• No transmission of user playlists, credentials, or content data to our servers
• Zero-knowledge architecture — we cannot see what you access or play

5. Your Rights (GDPR)

• Access, correction, deletion, and data portability
• Right to object or withdraw consent
• Contact us to exercise these rights

Note: Since we store virtually no personal data on our servers, most data is already under your complete control on your local device.

6. Data Retention

• Locally stored data remains until you delete it or uninstall the app.
• Minimal processing data (subscription status and anonymous analytics) retained only as needed for app operation.
• No viewing history, content data, or user playlists stored on our servers — ever.

7. Children's Privacy

• App rated {{APP_RATING}} and suitable for all ages.
• No personal data collected from children under 13.
• Parental consent required for any optional data features.
• Parents are solely responsible for supervising what content their children access. We do not provide, moderate, or control any content.

8. Third-Party Content Disclaimer

This app is a media player only. Any content accessed through this app is sourced entirely by the user. We do NOT provide, host, sell, resell, distribute, promote, endorse, or condone any IPTV services, streaming services, or third-party content. We have no affiliation with any content provider, IPTV service, or streaming platform. We have no knowledge of, no control over, and no responsibility for any content users access through this app. Users are solely and entirely responsible for the legality of any content they access.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will appear on this page with a revised "Last Updated" date.

10. Contact Us

For questions or to exercise privacy rights, contact us at: {{CONTACT_EMAIL}}

App Store: Download on the App Store
Discord: Join our Discord Community

Company: {{COMPANY_NAME}} • Jurisdiction: {{JURISDICTION}}